• Why is the seller using the FAIRPLAY program to sell the property?

    To create transparency and encourage buyers to submit offers. Buyers can be confident that their offer will be seen by the seller.

    Can potential buyers be represented by a real estate professional?

    Absolutely, your agent needs to follow the requirements set by each builder or community.

    Do I have to be represented by a real estate professional to submit an offer?

    No. FAIRPLAY allows you to register yourself as a buyer and submit your offer. The process to place and change offers can be accomplished in minutes.

    How much does it cost to use the FAIRPLAY Offer Management Program?

    There is no charge for buyers or their agents to use FAIRPLAY. To confirm your identity you will be asked to provide a credit card to authorize a dollar amount. No charge will appear on your credit card statement.

    Why is the amount of my offer posted up on the website for everyone to see?

    This eliminates uncertainty for buyers regarding competing offers, buyers and agents know their offer has been submitted, and may modify their offer based on other offers received.

    Are the terms and conditions of my offer posted up on the website for everyone to see?

    No, only the seller will see the details of your offer.

    Will the seller accept the highest offer?

    Not necessarily. Whilst the highest offer might seem like the obvious choice, the seller's decision isn't solely driven by price. Various factors, including contingencies, financing options, down payment, and the proposed closing date, etc., are all considered by the seller. The seller retains the flexibility to assess and potentially counter both the price and terms before reaching a final decision

    Does my offer have to remain open for a certain period of time?

    Offers remain open until the offer deadline.

    Can the seller accept an offer before the offer deadline has been reached?

    Yes. The seller may accept any offer, regardless of whether the offer deadline has been reached or not. Submitting an offer promptly rather than waiting for the final deadline can enhance your prospects of acquiring the property.

  • What are the seller requirements to represent a new home buyer?

    Each builder and community may have different opportunities and requirements regarding seller concessions or buyer agent commissions. Please contact the builder directly, to be sure you are in compliance.

    How do I submit an offer on FAIRPLAY?

    It only takes minutes to place an offer on FAIRPLAY. All offers are submitted as a Letter of Intent (LOI). You are encouraged to upload supporting documents with the offer, such as Proof of Funds and a Prequalification Letter. Only the amount of your offer is disclosed publicly. The seller will review your offer along with documents submitted.

    How do I make a change to my client’s offer?

    Offers may be changed up until the offer deadline. Simply go to the property you are interested in, click on the Submit/Edit button and adjust your offer.

  • Do buyers still work with my sales team?

    Yes. FAIRPLAY integrates seamlessly with your sales team and marketing department. FAIRPLAY is simply a tool to support the efforts of your sales staff. Your team will direct buyers to submit offers through our platform, keeping all offers in one place and easily manageable.

    How long does it take to launch?

    Once a signed agreement is in place and the inventory list is submitted to FAIRPLAY, we are ready to launch within 2 weeks or less.

    What does FAIRPLAY provide to homebuilders?

    In addition to our proprietary technology and ongoing support, FAIRPLAY provides retargeting marketing towards prospective buyers throughout the campaign. Homebuilders have access to dashboards and on-demand reports showing activity on the site.

    What are the costs?

    FAIRPLAY's fee is performance-based. Other than a modest onboarding fee for each home, nothing is paid to FAIRPLAY until close of escrow.

    How do I know the offers are genuine?

    We require buyers who are not represented by a real estate agent to verify their identity through a credit card hold, like booking a hotel room. The dollar amount of the hold is at the discretion of the homebuilder.

    Am I obligated to take the highest offer, or any offer?

    No, offers on FAIRPLAY are submitted in the form of Letters of Intent (LOIs). You are free to choose the offer that is best for you. The highest offer is not always the "best" offer. When you choose the winning offer, you will enter into a standard purchase and sale agreement with the buyer within 48 hours.

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